Questions & Answers

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The areas below are specified because of the amount of customers we currently have in these areas, or their proximity to an area with a large number of customers. However, we will consider any zip code for one-time services. Text to ask if we offer service in your zip code if you don’t see it listed below.

We always offer services to new customers in the following zip codes:

35080, 35216, 35243, 35226, 35244, 35124, 35007, 35114, 35022, 35209, 35213, 35223, 35210, & 35242.

Each service frequency is priced according to active pest issues at the initial visit, location as it relates to other customers on the route, and the age and condition of the property. We offer unique pricing that is fitted to your needs for fairness and quality. We do have minimum rates, however, we regularly offer specials, discounts, and deals for every area serviced and each frequency offered. 

Text 205-310-8893 for a free quote. You will be asked a few questions to determine what is needed and wanted, then we will provide an exact price or pricing options from which you can choose. 

We are customer-centric. Contact us today and know exactly what you would pay for our unique approach to pest management and the customer experience. We look forward to hearing from you.

Features: Free call backs, no contracts, free-to-leave guarantee with 30 day notice for cancellation, waterproof and all-weather products at every service no matter the current weather, paperless operations, you will earn 50% off a single routine service for a referral following the start of the customer you referred (unlimited, year-round, multiple referral discounts can be applied to a single service to give you a free service, loyalty rewards and benefits) extensive customer education, full-home inspections available November through February, and proactive preparation for the upcoming season as well as treatment for currently active pests.

Included Pests: Up to 200 species of pests including occasional Invaders, rats, mice, outdoor roaches (Oriental, Smokey Brown, Brown Banded, American ) ants, all spiders (including black widows and brown recluses) red paper wasps, dirt daubers, centipedes, millipedes, silverfish, earwigs, scorpions. beetles, and mites. 

Areas Treated (Depending on service type and requirements of service): Outdoor Perimeter, Garage, Attic, Crawl Space, Basement, Windows outside (inside windows treated depending on frequency of service and age of windows) outside of doorways, garage door(s) light fixtures outside, eaves, sides of gutters, standing water, mulch, pine straw, gravel, soffit vents, accessible areas of roof if needed, area around a/c unit(s), openings and entryways, appliances on all sides (no need to move or pull appliances out) openings around pipes under all sinks, areas on sides and behind laundry machines, and specific areas of baseboards in certain rooms based on pest activity and condition of home. (Treating all baseboards is an antiquated form of pest control treatment, not necessary or effective with consideration to modern techniques, products, and Integrated Pest Management.)

Materials, methods, and equipment: Standard size glue board monitors (sticky traps), rodenticide, de-webbing with 41 ft extension web and wasp nests, repellents, non-repellents, baits, battery-powered sprayers with stainless steel wands and 5-Position setting adjustments for control of up to 115 psi with UV-resistant hose designed to avoid splitting, lighting equipment for after-hours services, and 28 gallons of water storage for mixing.

Technology: Signature Service Detail Videos, edited and produced then privately uploaded to a shared link (included as needed or upon request) live gps feed en route available, time-stamped and dated photos at service, customer management software and service app with hyperlinked addresses, phone numbers, and emails, photo documents, account notes, invoice history, encrypted payment processing and point of sale software for easy payments with card on file, e-sign, and custom graphics for notifications sent via text by owner.

No. We offer a free-to-leave guarantee. We ask that you provide 30 days notice if cancelling routine services. There is no monetary penalty or waiting period enforced for cancellation.

Yes. 

Your initial service will be in and out, including a complete inspection. Following your initial visit, inside is treated upon request when we notify you for ongoing services, or, any time between visits as needed at no extra charge. Some customers may receive scheduled inside services during certain seasons, or inside treatment applied every other service. However, you are entitled to an indoor application at every scheduled visit as part of your routine service if that is what you want or need. We are here to serve.

Note from the owner: Inside products last much longer than products outdoors, and pest control, for over 90% of pest issues, is primarily accomplished from the outside. Most all pests live outside and enter your home or business from the outside, so, if treatment is applied correctly with the right products at the right time and frequency by someone with experience who cares, then you should have no scientifically-sound reason for having the inside treated at every service. If you have ongoing issues with outdoor pests on the inside, it is most likely a result of conducive conditions, clutter, structural vulnerabilities, or poor sanitation practices

It will always rain, at least once, between visits. As a matter of fact, pest control products are broken down faster by UV rays than by water. Still, the amount of waterproof and all-weather products on the market today, make pest control a definite rain or shine service, 100%.

• Dust products are waterproof. 

• Bait blocks are made for all weather. 

• Granules are either waterproof or work WITH the water, in addition to being mold and mildew proof.
• Most liquid products hold up well against steady rain after application has dried.

WE WORK, EFFECTIVELY, IN THE RAIN.

Absolutely. 100% Safe. Always.

We are a licensed, insured, and registered professional service provider. We have a working knowledge of how products and pests interact with one another, as well as their interactions with the natural environment and the environment that is your home. We are educated, experienced, and always follow the law and the label. Additionally, we use Green Zone Brand products, in accordance with other products at every service. 

For customers who want to experience a routine pest control treatment completely free of chemically-based products altogether, even though we guarantee the short-term and long-term safety of all products used, we do offer a completely organic treatment option, upon request, using botanical-based products. No matter the situation, we guarantee no harm will come to your family, pets, property, or plants as a result of our service, as it is explained and executed per you unique treatment plan or program. 

Note from the owner: Since my start in the industry in 2013, I have a totally clean record with no incidents related to harm or damage of any property, people, or pets while using any of the hundreds of products I have applied as a technician, service manager, and now Owner of Iron City Pest. We care about your health and safety, and that is always at the top of our priority list. We also know that our reputation and credibility are on the line at each and every visit. We have multiple reasons to remain motivated in our efforts to implement safe and effective products using equally safe modes and methods of application throughout the year for all customers, no matter the pest issues.

*We do not treat termites or offer wood infestation reports or bonds…yet.

Any Pest that is federally classified as a pest and falls under the category of pest control is something we can help you eliminate and manage.

We treat for…
Mosquitoes
American Roach

Carpenter Bees (specialty)

Brown Banded Roach

Carpenter Ants (outdoor, not available for call backs)

Centipedes

Crickets

Fire Ants (mounds included at routine visit, not available for call backs. However, we do offer a full property, seasonal fire ant prevention treatment)

German Roaches (custom frequency)

Millipedes

Ticks & Fleas (specialty)

Pharaoh Ants

Argentine Ants

Scorpions

Smokey Brown Roach

Stored product Pests (specialty)

Wasps

Yellow Jackets (specialty)

Rats & Mice

Earwigs

Silverfish 

Cigarette Beetles (specialty) 

House Flies (specialty)

Drain flies, blow flies, fungus gnats, fruit flies (specialty)

Crane flies

Worms and invasive caterpillars

Moles (specialty)

Snake prevention (specialty)

Bald-Faced Hornets (specialty)

Spiders, including black widow and brown recluse 

Seasonal Biting Pests (with Yard and Vegetation Pest Control Service)

And more!

We are now proud to also offer reptile repellent treatments. 

The same way you make payments to any established consumer services business. We are licensed, insured, and registered. 

We require a debit or credit card to be kept on file for all new customers as of May 1st, 2021. Your initial visit must be paid using the card on file, however, all recurring serves following the initial service may be paid by check or cash. You will receive invoices via email provided to company.

*We do not accept service payments from money sharing apps.

Payment is due at or before time of service and/or according to your payment frequency.

Delayed payment dates for existing customers: What this means, is that you can receive service according to the schedule set for your location, but pay at a later date. The date must be agreed upon between customer and company in advance of the date of service. The delayed date must be within the calendar month, unless your service is during the last 10 work days of the month, then you may arrange a delayed payment date within 14 calendar days following service date. 

To qualify for delayed payment dates, you must keep a current card on file. If you're payment is declined on the agreed upon date, if we are unable to contact you, your service will be suspended and efforts to collect payment for services provided will be made. 

Usually same-day or within 24-48 hours.